Compassionate. Respectful. Person-Centered Support.

Personal Care Services

At OneWell Health Care, our Personal Care services are rooted in person-centered care, ensuring that each individual’s dignity, preferences, strengths, and daily needs guide service delivery. Our Personal Care supports are designed to promote independence, safety, comfort, and quality of life while honoring each individual as a whole person.

We work collaboratively with individuals, families, and caregivers to provide dependable, respectful assistance that supports daily living and overall well-being in the home and community.

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Available In

California

Colorado

Georgia

Ohio

South Carolina

What Are Personal Care Services?

Personal Care Services at OneWell

Personal Care services provide non-medical, hands-on assistance with activities of daily living (ADLs) and instrumental activities of daily living (IADLs). These services are intended to support individuals who need assistance to safely and comfortably complete everyday tasks while maintaining as much independence as possible.

Personal Care services may include support with personal hygiene, mobility, meal preparation, household tasks, and community engagement. Services are tailored to the individual’s abilities, preferences, routines, and goals.

At OneWell, Personal Care services are never one-size-fits-all. Each care plan is individualized to reflect the person’s lifestyle, cultural values, and level of support needed.

Our Care Philosophy

Our Personal Care Philosophy

We believe effective Personal Care services should be:

Person-centered

Services respect individual routines, preferences, and autonomy

Dignified and respectful

Care is delivered with compassion, privacy, and professionalism

Collaborative

Individuals and families are active partners in care planning

Consistent and reliable

Services are dependable and responsive to changing needs

Focused on independence

Support is provided in ways that encourage skill retention and self-sufficiency

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OneWell Personal Care Process

Getting Started

The OneWell Personal Care Process

Our Personal Care program follows a clear and supportive process so individuals and families know what to expect from the initial inquiry through ongoing services.

1. Referral or Request

Services may begin with a direct inquiry from an individual or family, or through a referral from a provider. Our intake team gathers initial information to understand care needs, eligibility, and service preferences.

2. Benefits & Docs

We verify funding sources and collect required documentation, such as proof of eligibility and physician’s orders. Families are guided through OneWell’s intake forms and informed of coverage details.

3. Meet and Greet

An in-person meeting introduces families to OneWell to discuss routines and preferences. This allows for relationship-building and thoughtful matching with the most appropriate Personal Care staff.

4. Initial Assessment

A qualified supervisor completes an assessment involving interviews and observation. This identifies strengths and priority supports related to personal care, mobility, and daily routines.

5. Care Plan Development

Based on assessment findings, we develop an individualized plan outlining specific supports, safety considerations, and preferences. Families are invited to review the plan before services begin.

6. Direct Services

Care is provided by trained staff in the home or community. Support includes hygiene, transfers, meal preparation, and light housekeeping. Service hours vary based on assessed need.

7. Ongoing Oversight

Supervision ensures services remain safe and consistent. Plans are reviewed regularly. Transitions occur when care needs change, with collaborative planning based on the person’s progress.

Why Families Choose OneWell

Our Difference

Why Families Choose OneWell Health Care

Person-Centered Care

Person-centered, compassionate Personal Care services tailored to individual needs.

Clear Intake Process

A clear and supportive intake process that guides families every step of the way.

Transparent Funding

Transparent insurance and funding coordination to ensure clarity and peace of mind.

Reliable Care Staff

Reliable and professional caregiving staff dedicated to excellence in support.

Strong Communication

Strong communication and consistent oversight to ensure the highest quality of care.

Focus on Dignity

An unwavering focus on dignity, safety, and improving quality of life.

Personal Care Services FAQs

Personal Care Services

Frequently Asked Questions

Find answers about eligibility, daily support, and how we help individuals remain safe and comfortable.

Who is eligible for Personal Care services?

Personal Care services are available to individuals who meet eligibility requirements based on assessed need and funding source guidelines. Eligibility may depend on functional limitations, medical necessity, and authorization criteria. Our intake team can assist with determining eligibility and next steps.

What types of support are included in Personal Care services?

Personal Care services provide non-medical assistance with activities of daily living, such as personal hygiene, dressing, toileting, mobility, meal assistance, and other supports that help individuals remain safe and comfortable in their daily routines.

Where are Personal Care services provided?

Services are typically provided in the individual’s home, but may also occur in community settings or supported living environments when authorized. Service locations are determined based on assessed need and funding guidelines.

Who provides Personal Care services?

Personal Care services are delivered by trained Personal Care Aides or Direct Support Professionals under appropriate supervision. OneWell ensures staff are qualified, supported, and aligned with the individual’s care plan.

How are Personal Care services adjusted over time?

Care plans are reviewed regularly and updated as the individual’s needs, preferences, or circumstances change. Families and individuals are encouraged to provide ongoing feedback to ensure services remain effective and person-centered.

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