Powered by Uber Health
Reliable Transportation, Reinvented
Experience the speed and tracking of Uber Health combined with OneWell’s trusted support. We remove the uncertainty of travel, ensuring you have professional, fully funded access to every goal in your Individual Support Plan (ISP)—from work shifts to social events.
Available in
Connecticut
PennsylvaniaService activity
Referral/User
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What Is Uber Health?
Uber Health with OneWell
OneWell Health Care offers reliable transportation through Uber Health, providing participants with safe and convenient rides. Covered under the Person/Family Directed Supports (P/FDS), Community Living, and Consolidated Waivers, as well as Base funding, this service empowers participants to access employment, services, and activities outlined in their Individual Support Plans (ISP).
Employment
Socialization
Volunteering
Community
Participants use this service for activities outlined in their ISP. Important: Transportation for medical purposes, such as doctor's appointments, should be processed through insurance as this service is not available for medical transit.
Innovative Systems
Collaborative Innovation in Healthcare
OneWell’s Innovative Approach
We develop rational healthcare solutions through enhanced collaboration with states and participants, simplifying complex paperwork for families.
Automation Systems
Accurate state reporting
Financial Transparency
Automated budget calculations
Clinical Quality
Person-centered care. Ethical service delivery. Qualified clinical oversight. Rights protection procedures.
Service Efficiency
Performance measurement. Continuous Quality Improvement (CQI). Staff credentialing standards. Defined admission/discharge criteria.
Safety & Oversight
Risk management & safety. Continuous monitoring of rides. Immediate family notification. Documented decision-making.
Clinical outcomes, service effectiveness, and compliance are reviewed routinely to ensure services remain safe, ethical, and aligned with accreditation standards.
Getting Started
Transportation Activation Workflow
A seamless process connecting you with reliable community transportation.
Client Referred
Clients are referred to OneWell via a Service Coordinator or by reaching out to us directly.
Intake Scheduled
The Transportation team schedules a meeting to discuss individual goals and service compatibility.
Intake Progress
Our team begins the intake process and coordinates necessary authorization documentation.
Authorization Sent
A formal request is sent to the Service Coordinator for final approval to begin services.
Approval / Denial
Once waiver funding is approved, services move to activation. Private pay options are available if denied.
Activation
Onboarding includes app access and training to ensure you are ready for your first ride.
Benefits of Waiver Funding
Why Uber with OneWell Health Care
We provide participants with safe, convenient, and reliable transportation empowered by the Uber Health network.
Safety & Reliability
- Person-centered care
- Ethical service delivery
- Dedicated support team
Independence
- Greater personal freedom
- Cost-effective travel
- Access to community
Clinical Excellence
- Qualified clinical oversight
- Staff credentialing
- Continuous improvement
Operational Innovation
- Destination detection
- Safe journey tracking
- Budget tracking & calculating
Mobility & Support
Uber Benefits: Enhancing Healthcare Mobility
Dedicated Team Support
A specialized OneWell Uber team ensures continuous monitoring and support, providing a personalized service experience for every ride.
Advanced Automation
Automation enables quick and hassle-free travel arrangements, enhancing user convenience and reliability for daily activities.
Efficient Annual Authorization
Our team facilitates annual authorization processes through automated systems, streamlining administrative tasks for families and participants.
Person Centered Care
We take a person-centered approach when planning with our participants, working closely with them to plan and achieve their unique goals.
Success Stories
Real Stories, Real Impact
Experience comments shared by individuals.
The OneWell Uber App is amazing. It's so easy to schedule my ride and track the driver. Everything I need is in the app—I just pick what I need and schedule it. It's much easier than other transportation services.
OneWell is amazing. They always help me when I need it. They made sure I got to the right place and they are always there for you. I recommend OneWell to everyone because they truly are the best.
OneWell has changed my life. I used to worry about losing my job because of transportation, but now I have no worries. I can't imagine life without these amazing, patient people. They are always there for us.
Receive All of Your Services Through OneWell Health Care
Assistive Technology
Transportation via Uber
Home Modifications
Nursing Services
In & Out of Home Respite
In-Home/Community Supports
Companion Services
Uber Health Transportation
Frequently Asked Questions
Learn how our transportation services help you get to appointments safely and reliably.
What is Uber Health, and how does it work?
Uber Health is a transportation service that helps individuals get to and from appointments safely and on time. Rides are scheduled through OneWell Health Care and monitored to ensure reliable, comfortable transportation.
Who can use Uber Health services?
Individuals receiving OneWell services who need assistance traveling to appointments or community activities may be eligible. Eligibility may depend on funding, program guidelines, or service plan requirements.
How do I schedule a ride with Uber Health?
Rides can be scheduled by contacting OneWell Health Care. Our staff will arrange the ride, confirm pickup and drop-off locations, and provide details about timing and driver information.
Is Uber Health a medical transport service?
No. Uber Health provides non-emergency transportation. It is not equipped for medical monitoring during transit, so individuals should be able to travel safely with minimal assistance from the driver.
Are there costs associated with Uber Health rides?
Cost depends on program guidelines and authorization. Some rides may be covered by insurance, funding programs, or OneWell Health Care. Our team will provide information about coverage and any potential out-of-pocket costs.