A long-awaited football game. A first nature hike. A birthday celebrated with family. These moments may look different, but each reflects what meaningful direct support can make possible. DSP Recognition Week celebrates the professionals who help people with intellectual and developmental disabilities (IDD) build greater independence, participate in their communities, and pursue the experiences that matter to them.

At OneWell Health Care, every DSP brings a different story to this work. What connects them is the patience to keep showing up, the compassion to listen, and the commitment to see each person’s strengths, choices, and goals. Throughout DSP Recognition Week, we are proud to celebrate the people behind the support—and the everyday difference they make.

What Is a Direct Support Professional?

A Direct Support Professional supports people with intellectual and developmental disabilities as they navigate daily life and work toward personal goals. Depending on the individual’s needs and service plan, a DSP may support daily living skills, encourage self-direction, assist with community participation, or help strengthen communication and social connection.

The role also involves following individualized service and safety plans, documenting relevant information, and communicating with the wider support team. It requires reliability and sound judgment, but also patience, adaptability, and the ability to listen.

A DSP is not there to make every decision for someone or measure progress against a generic standard. The goal is to work alongside the individual and provide the level of support they need to make choices, develop skills, and participate in life on their own terms.

A job description can explain the responsibilities of a DSP. To understand why the work matters, however, it helps to hear from the people who have chosen it.

Why DSPs Choose This Work?

There is no single path into direct support. Jessica, Antonio, and Marquis arrived in direct support through different experiences: family caregiving, nursing education, and a long-term career devoted to supporting others. What connects them is the value they place on being present, building trust, and contributing to progress that matters to the person in front of them.

For Jessica, caregiving began in childhood, inspired by her mother, an LPN. After supporting her aunt following major surgery and later caring for her grandparents, Jessica built 19 years of experience across home health, direct support, mental health, and behavioral health. One of her most meaningful experiences was helping a family transition from in-home to group-home care and seeing the individual she supported greet her each day with a smile that communicated more than words could.

Her advice to those entering the field reflects the approach she brings to her work:

“This career is wholeheartedly the best decision of my life. My advice for others coming into this line of work would be to always have patience, treat others the way you would want your own family treated with the best care possible, always be caring, supportive and have open communication always. You will find joy in life fulfilling happiness in others.”

DSP Recognition Week: An individual enjoys her time with OneWell DSPs.

For Antonio, becoming a DSP was connected to where he hopes to go next. As a nursing student at California State University, Long Beach, he saw OneWell as an opportunity to build a foundation in caregiving while continuing his education. A flexible schedule helped him balance those commitments, but flexibility was not the only reason the role became meaningful.

Antonio remembers the genuine gratitude of a family he supported through a difficult period. Consistently showing up for them reminded him that dependability can matter even when there is no dramatic breakthrough or immediate solution.

“Patience is everything. Don’t take things personally, because those who need our help are often carrying burdens we can’t fully see. Stay patient, let go of the hard moments, and trust that the good will always outshine the bad.”

Marquis has spent ten years in caregiving, including the last two as a DSP with OneWell. He was drawn to the field by a desire to help others and has remained committed because he has seen what compassion, patience, and consistency can accomplish.

For Marquis, one of the greatest rewards is watching an individual become more confident and independent over time. His perspective also captures an important truth about direct support: its impact is not always found in one major turning point.

“Stay committed to learning, be dependable, and never underestimate the value of your presence. This career is more than just a job; it’s an opportunity to positively influence lives and be a source of stability and hope for others. If you genuinely care about helping people, the rewards of this work will far outweigh the challenges.”

Together, their stories show compassion in action. In direct support, compassion is not an abstract idea. It is expressed through patience, attentive listening, dependable care, and the willingness to keep showing up—even on difficult days. DSP Recognition Week gives us an opportunity to recognize these qualities and hear directly from the professionals who bring them to their work each day.

The Everyday Difference DSPs Make

The impact of a Direct Support Professional is often found in everyday moments. It begins with getting to know the person—their interests, routines, goals, and the kinds of support that help them feel understood. Over time, that understanding can grow into trust, and trust can open the door to new experiences.

The relationship between Devin and his DSP, Nasir, reflects how meaningful that connection can become. While Nasir spent more than a year overseas playing basketball, Devin and his family stayed in touch and followed his journey. When Nasir returned, Devin welcomed him with a jersey bearing Nasir’s name and number. Since reconnecting, they have continued building their relationship through shared experiences, from working out together to celebrating Devin’s 35th birthday with his family.

That same sense of familiarity can help make something new feel more approachable. At the beginning of the year, AJ often preferred spending time in his room. Over time, he began exploring nature trails, visiting farms, and gardening. During one hike with his DSP, Colleen, AJ was curious and fully engaged, even stopping to dip his toes into a stream.For AJ, progress took the form of becoming more comfortable exploring the world around him.

At other times, meaningful support is less about trying something new and more about being present for the moments that already matter. When De’Andre’s brother graduated, support from his care team helped De’Andre take part in the family celebration. His presence was part of the milestone, just as the outings, games, and shared routines in these stories became part of each individual’s life.

Together, these moments tell a larger story about direct support. Its value is not defined by one activity or one version of success. It is found in helping people strengthen relationships, explore their communities, follow personal interests, celebrate with family, and make choices about how they want to spend their time.

By sharing these stories during DSP Recognition Week, we celebrate not only the experiences themselves, but also the patience, preparation, and personal connection that Direct Support Professionals bring to each one.

Why DSP Recognition Week Matters Beyond One Week

DSP Recognition Week creates an important opportunity to say thank you and bring greater visibility to work that often happens quietly. Yet the value of Direct Support Professionals cannot be contained within a single celebration. Their impact is present throughout the year, in moments both visible and unseen.

It’s in the patience it takes to try again after a hard day. It’s in the quiet preparation behind a successful outing, the attention that helps someone feel understood, the encouragement that helps them take the next step. It’s in knowing when to step in, when to listen, and when to step back and let someone lead.

To OneWell’s Direct Support Professionals: we celebrate you not only during DSP Recognition Week, but every day of the year. Thank you for the consistency you bring, the relationships you build, and the countless ways you help individuals pursue greater independence, connection, and fulfillment. We are proud to share your stories and recognize the remarkable impact of your work. 💙