At OneWell, we’re proud to celebrate the employees whose care and commitment make a difference in the lives of individuals and families. Our Employees of the Month series gives us an opportunity to share the experiences behind their work and the moments that continue to inspire them.

This November, we’re recognizing Daniel Coelho, Hailee Sosa, and Pamela Ray. From helping families connect with services to building trust through everyday care, each brings a different perspective to the work they do.

Daniel Coelho: Celebrating Communication and Connection

Daniel Coelho, an ABA Therapy Program Manager at OneWell Health Care, has spent nearly 20 years working in the mental health field. His experience includes clinics, school districts, and a mental health correctional facility, with a focus on supporting individuals with intellectual, developmental, and behavioral needs.

Throughout his career, Daniel has found meaning in seeing people overcome challenges, communicate, and pursue greater independence. Some of the moments he remembers most involve children communicating for the first time, whether through speech or with the help of an augmentative and alternative communication (AAC) device.

To learn more about technology that can support communication and everyday independence, explore OneWell’s Assistive Technology services.

For Daniel, those moments extend beyond a single achievement. He remembers seeing parents’ tears of joy and the relief and hope they expressed as their children found new ways to communicate.

More recently at OneWell, he has felt a similar emotion while speaking with families who had spent a long time waiting for services from other providers. Being able to help connect their children with support—and hearing what that possibility means to their families—has stayed with him.

Daniel also values the sense of connection he has found among his colleagues. Even as OneWell grows, he appreciates the warmth and closeness he experiences as part of the team.

Hailee Sosa: Building Trust Through Pediatric Home Health

Hailee Sosa has been a pediatric Licensed Practical Nurse (LPN) for five years. Before entering home health, she spent four years working at a long-term care facility for children with disabilities in Norfolk, Virginia.

As a new nurse, Hailee found it difficult to see children facing so much at a young age. Over time, her perspective changed as she recognized the role health care professionals can play in helping children have a better day, every day. The trusting relationships she built with children and their families became a source of meaning, especially on more challenging days.

Hailee began working in pediatric nursing in April 2025. Since then, she has come to value the opportunity to provide one-on-one care and become part of a child’s everyday routine.

For Hailee, that continuity is a privilege. It offers the chance to get to know a child and their family over time, building a relationship alongside the care she provides.

Pamela Ray: Showing Up and Helping People Feel Understood

Pamela Ray has been a Behavior Therapist for about 12 years. She began her career as a Certified Nursing Assistant (CNA) in the Glendale Unified School District’s special education department, where she developed a passion for supporting others.

Pamela enjoys being a helping hand for people who need support. She also values listening to the stories older individuals share about their lives and experiences.

One person she supported during her years in Los Angeles has remained in her memory. Pamela remembers her as a young woman with a heart of gold, and she has never forgotten her words of thanks for coming back, even after difficult days.

That moment reflects something Pamela carries into her work: the importance of showing up and recognizing the person behind every interaction. As she puts it, we are all human and looking to be understood.

Career Advice From Our Employees of the Month

Our November Employees of the Month remind us that meaningful support often grows through patience, consistency, and attention to the person in front of us.

Daniel encourages those entering the field to recognize progress along the way:

“Learn to appreciate every small victory because, in this field, those victories are never truly small.” — Daniel Coelho

Pamela’s reflection offers another reminder for the work—and for everyday life:

“I think it’s important to remember we are all human looking to be understood.” — Pamela Ray

Hailee’s experience shows how relationships can also sustain the people providing care.

“My perspective changed when I realized that we, as medical staff, help them have a better life every day. Building trusting relationships with the children & their families makes the job worth it on hard days.” – Hailee Sosa

Growing Together at OneWell

Daniel, Hailee, and Pamela work in different roles, but their stories share an appreciation for connection. Daniel remembers the joy families experience when a child finds a way to communicate. Hailee values the trust built through one-on-one nursing. Pamela carries with her the gratitude of someone who appreciated her returning on difficult days.

Through our Employees of the Month series, we’re proud to share these experiences and recognize the people behind them.

Congratulations, Daniel, Hailee, and Pamela! Thank you for the compassion and commitment you bring to your work, and for sharing the moments that make it meaningful to you. 💙